When you checked in, the Admitting staff should have photocopied your driver’s license and insurance card(s). If this was not done, please have a family member or visitor bring them to the Admitting Department. They will copy the cards and return them.

If there is a question about your insurance coverage, please call 989-912-6550 and speak with our Patient Accounting Department; they will be happy to assist you.

Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

If you believe you’ve been wrongly billed, you may contact the Michigan Department of Insurance and Financial Services (DIFS) at 877-999-6442 or visit the DIFS website to file a complaint.

Visit or call 1-800-985-3059 for more information about your rights under federal law.

Click HERE for a printable copy of this Surprise Billing information.